Please investigate and let me know if you can clear this up. 553-Refer to the Troubleshooting page at 553- for more 553 information. Here is the dialogue from your system is telling ours:ĥ53-Sorry, your email address 446-UHS-013.0.254.9.2 has been blacklisted. We are not blacklisted, but our email sends are not getting though your secuity screen. I represent the IP administrator for Marina Media. And also we have valid SPF and DKIM record in DNS tree. We have effort to cut the malicious and unsolicited email transactions. So I kindly request that please mark our domain and IPs as a good sender. However our smtp gateways get caught by your blacklist, this makes impossible the corporate communication of us through domains that uses Symantec products. Since Symantec provides very qualified and trustful security platforms, many company and corporation protects their e-mail infrastructure by your products. So the communication driven on e-mail system involves not just personal aspect but also involves the corporate side with other universities and companies. ![]() We are one of the big university in our country, we have thousands users, including student, academicians and officers. Our SMTP gateways blacklisted by Symantec Global Bad Sender Database. ![]() This example below is a reverse exclusion Regex that will look for “some text” within the Subject and if it does not contain “some text” it will drop the email.I am writing as an e-mail system adminsitrator of Istanbul Technical University in Turkey. To edit these options you go to Profile > Profile > Edit > Excluded Subjects with this option it uses Regex CSV to search for the text in the Subject of the email. When creating a profile you are able to exclude subjects for that specific profile. Here, you can edit exclusions and filter them by project scope by selecting a project via the project field. The enabled checkbox allows you toggle whether the exclusion is used during processing (enabled by default).Īfter saving a new exclusion it’ll be displayed in a list with others that exist. Optionally you can define a reason for the exclusion rule to clarify why the rule exists. ![]() In the above example, emails that have the word "spam" in the subject will be blocked. Specify a Regular Expression that will match the email subjects you would like to exclude in the subject field of the popup. The project field allows you to scope the exclusion rule to a specific project, by default the scope is global which means the rule will apply to all projects.
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